troubleshooting Question

CRM 2011 Email Router

Avatar of James Atherton
James AthertonFlag for United States of America asked on
Microsoft DynamicsMicrosoft Server Apps
5 Comments1 Solution2484 ViewsLast Modified:
I am running CRM 2011 with the latest service packs and rollups.  I have the email router configured to the best of my knowlege correctly using Office 365.  When I attempt to send an email I look in activities at the email and I have "this message has not yet been submitted for delivery".  I have searched high and low for an answer.  The email router tests fine on all accounts, everything seems to be fine, and just last night while trying to troubleshoot I got a stream of 5 emails sent from CRM, but then after that nothing, all pending again.

I am at a loss and would love it if someone chould show me the err of my ways.  I need this to work and I am truly sick of wasting time trying to make it work.

Any thoughts would be greatly appreciated, Thank you.
Untitled.png
ERouter.png
ASKER CERTIFIED SOLUTION
James Atherton
Systems Administrator

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros