troubleshooting Question

CRM 2011 Email Router

Avatar of James Atherton
James AthertonFlag for United States of America asked on
Microsoft DynamicsMicrosoft Server Apps
5 Comments1 Solution2484 ViewsLast Modified:
I am running CRM 2011 with the latest service packs and rollups.  I have the email router configured to the best of my knowlege correctly using Office 365.  When I attempt to send an email I look in activities at the email and I have "this message has not yet been submitted for delivery".  I have searched high and low for an answer.  The email router tests fine on all accounts, everything seems to be fine, and just last night while trying to troubleshoot I got a stream of 5 emails sent from CRM, but then after that nothing, all pending again.

I am at a loss and would love it if someone chould show me the err of my ways.  I need this to work and I am truly sick of wasting time trying to make it work.

Any thoughts would be greatly appreciated, Thank you.
James Atherton
Systems Administrator

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