troubleshooting Question

Exchange 2007 + Outlook 2010 Asking for password

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SuperfundiFlag for Australia asked on
12 Comments2 Solutions1036 ViewsLast Modified:
Current Environment

srv1 - Hub Transport, CAS, Mailbox - Exchange 2007 SP3
srv2 - CAS, Mailbox - Exchange 2007 Sp1 rollup 10
srv3 - CAS, Mailbox - Exchange 2007 Sp1 rollup 10
srv4 - CAS, Mailbox - Exchange 2007 Sp1 rollup 8

We have recently upgraded srv1 to exchange sp3 from Exchange sp1. This server was upgraded to try to eliminate the outlook asking for a password. Clients connected to srv1 still are getting this issue.

Clients are running Windows 7 + Outlook 2010
we have removed, KB2553248 which removed half of the issue, laptop users now no longer get prompted for smart card , but desktop users are still getting prompted for a password.

Any help would be much appreciated.


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