Leave Mail on Server on an iPhone 4s

ianmtl
ianmtl used Ask the Experts™
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I have POP e-mail account within my own domain. I am trying to configure an iPhone 4S so it leaves the mail on server, but I cannot find the switch. Does anyone know where it is?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Set your iPhone 4S to use IMAP. That automatically leaves mail on the server.

So my Outlook is all POP3, but my iPhone 4S is IMAP and it all works beautifully well together.

.... Thinkpads_User
Commented:
You may end up missing messages on your phone if you POP3 on PC and IMAP on iPhone...  I'd recommend IMAP all the way around.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I have never lost an email on any device.

Now, obviously, when I read mail on Outlook POP3, that clears the server, so then mail disappears on the iPhone as well. But that is what I want.

When I get email on my iPhone, it stays on the server until I collect it. Again that is what I want.

So if you (ianmtl) want your mail to stay on the server whether POP3 or iPhone, then yes, IMAP all around.

However, the way I illustrated works perfectly well. ... Thinkpads_User
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Author

Commented:
I wanted to go IMAP all the way around but when I configured Outlook 2007 it created a new data file for the IMAP account. The new file only had only an inbox. When I deleted an item it would just strike the (a line in the middle) the sender and subject. I didn't even get a delete box.

When I tried to switch the the default data file my previous (before I set he IMAP account) was greyed out not allowing me to select what was my main default file.

Rob
Commented:
The line is messages marked for deletion... you can hide them by selecting "Hide Messagesages Marked for Deletion" in the View-Current View - Hide.....

As for the other folders, you have to subscribe to them in IMAP folder settings...
right click on the email account in the left column and hit "IMAP Folders"... choose the ones you want to see
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
First, your question here is about iPhone and IMAP on the iPhone will leave it on the server. That is irrespective of how you set up Outlook.

Next (new question), if you want IMAP on your Outlook, you need to see how your folders are set up at your email ISP on web mail. IMAP will do the same thing.

You have been using POP3, so at a point in time, there is zero mail on the server and it is all in your Outlook. I do not know if you can add this mail back to the server. You may have to folderize all your existing mail in Outlook, and then start over in IMAP. If it creates a new data file, you can open both at the same time in Outlook so your old mail will still be available.

.... Thinkpads_User
hecgomrecNetwork Administrator

Commented:
Hi Jsdray!

To Answer you question on Iphone 4S, go to Settings>Mail, Contacts, Calendars, select your account, go all the way down and select Advanced.  In the incoming Settings (second window) in the 3rd line you should see "Delete from server" choose your option then save.

Notes:  Default values should be "NEVER".  If you are connecting to an Exchange server you should use the exchange option, it will sync with your mailbox and you will never loose track of your emails what you do on your phone will be in your other points of access regardless the device.

Hope I got your answer... I have about 10 (and counting) devices working like that so far before on POP was not acceptable for my executive users.

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