troubleshooting Question

Citrix WebInterface Error

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MOQINFRA asked on
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I see the following event on the Web Inetrface Server
Event Id 30003

In our case there are 2 Data Collectors (XML servers)

Server 101 is currently down , but i though Server102 should have taken over as XML and Data collector

Site path: C:\inetpub\wwwroot\Citrix\PNAgent.

An error occurred while attempting to connect to the server SERVER101 on port 8080. Verify that the Citrix XML Service is running and is using the correct port. If the XML Service is configured to share ports with Microsoft Internet Information Services (IIS), verify that IIS is running. This message was reported from the XML Service at address . The specified Citrix XML Service could not be contacted and has been temporarily removed from the list of active services. [Unique Log ID: f9f1111f]

For specific information about this message, see the Web Interface documentation at
Sekar Chinnakannu
Staff Engineer

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