roma_vt
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Cannot connect to Dynamics CRM 2011 from Outlook
After installin CRM client for Outlook, I'm trying to configure it, but get an error:
"Cannot find any organzation on the server. Try entering the URL again. If the problem persists, contact your system administrator."
I can browse CRM site in Internet Explorer normally.
What can be the problem?
"Cannot find any organzation on the server. Try entering the URL again. If the problem persists, contact your system administrator."
I can browse CRM site in Internet Explorer normally.
What can be the problem?
This is an error that could be caused by many different issues. Please try this tool to start with, http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx
Also, check the Windows Event Viewer to see if there are any errors logged in the application log.
Also, check the Windows Event Viewer to see if there are any errors logged in the application log.
Check this-
http://blogs.msdn.com/b/sundeepm/archive/2012/01/21/ms-dynamics-crm-2011-outlook-client-installation-common-exception-scenarios.aspx
If you haven't done anything yet according to point #1 in the link then try reinstalling the CRM for outlook and configure it again.
http://blogs.msdn.com/b/sundeepm/archive/2012/01/21/ms-dynamics-crm-2011-outlook-client-installation-common-exception-scenarios.aspx
If you haven't done anything yet according to point #1 in the link then try reinstalling the CRM for outlook and configure it again.
Check with this step by step troubleshooting-
http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx
http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx
ASKER
rikin_shah, yes the problem is the same as example 1 in http://blogs.msdn.com/b/sundeepm/archive/2012/01/21/ms-dynamics-crm-2011-outlook-client-installation-common-exception-scenarios.aspx
But there is no resolution for this problem.
feridun, unfortunately http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx doesn't help - there is no such a problem described.
And there are no any errors in Event Viewer.
But there is no resolution for this problem.
feridun, unfortunately http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx doesn't help - there is no such a problem described.
And there are no any errors in Event Viewer.
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ASKER
Thanks feridun. Looking at logs helped.
Is this CRM on-premise or online?
Regards,
Chinmay.