Avatar of roma_vt
 asked on

Cannot connect to Dynamics CRM 2011 from Outlook

After installin CRM client for Outlook, I'm trying to configure it, but get an error:

"Cannot find any organzation on the server. Try entering the URL again. If the problem persists, contact your system administrator."

I can browse CRM site in Internet Explorer normally.

What can be the problem?
Microsoft DynamicsOutlook

Avatar of undefined
Last Comment

8/22/2022 - Mon
Chinmay Patel

Hi roma_vt,

Is this CRM on-premise or online?

Feridun Kadir

This is an error that could be caused by many different issues. Please try this tool to start with, http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx

Also, check the Windows Event Viewer to see if there are any errors logged in the application log.
Rikin Shah

Check this-

If you haven't done anything yet according to point #1 in the link then try reinstalling the CRM for outlook and configure it again.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
Rikin Shah


rikin_shah, yes the problem is the same as example 1 in http://blogs.msdn.com/b/sundeepm/archive/2012/01/21/ms-dynamics-crm-2011-outlook-client-installation-common-exception-scenarios.aspx

But there is no resolution for this problem.

feridun, unfortunately http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx doesn't help - there is no such a problem described.

And there are no any errors in Event Viewer.
Feridun Kadir

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

Thanks feridun. Looking at logs helped.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.