Link to home
Start Free TrialLog in
Avatar of roma_vt

asked on

Cannot connect to Dynamics CRM 2011 from Outlook

After installin CRM client for Outlook, I'm trying to configure it, but get an error:

"Cannot find any organzation on the server. Try entering the URL again. If the problem persists, contact your system administrator."

I can browse CRM site in Internet Explorer normally.

What can be the problem?
Avatar of Chinmay Patel
Chinmay Patel
Flag of India image

Hi roma_vt,

Is this CRM on-premise or online?

This is an error that could be caused by many different issues. Please try this tool to start with,

Also, check the Windows Event Viewer to see if there are any errors logged in the application log.
Check this-

If you haven't done anything yet according to point #1 in the link then try reinstalling the CRM for outlook and configure it again.
Avatar of roma_vt


rikin_shah, yes the problem is the same as example 1 in

But there is no resolution for this problem.

feridun, unfortunately doesn't help - there is no such a problem described.

And there are no any errors in Event Viewer.
Avatar of Feridun Kadir
Feridun Kadir
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of roma_vt


Thanks feridun. Looking at logs helped.