Link to home
Start Free TrialLog in
Avatar of diles
dilesFlag for United Kingdom of Great Britain and Northern Ireland

asked on

Adding contacts to Public Folders

A customer is using Outlook 2010 with Exchange 2010 on a W7 PC. The user wants to add a new contact to a public folder using to following process:
Select Public Folder
Click New Contact from the ribbon
Fill in details
(at the bottom left of the new contact it say "In Shared Folder "folder name" - Public Folder)
Click Save & Close

The new contact is then saved in the users Personel Contacts and not in the Selected Public folder.

The user has the correct permissions (Publishing Editor), if the new contact is then Drag/Dropped into the Public folder that works.

What could be wrong about the above process.

Every hopeful
Dave
ASKER CERTIFIED SOLUTION
Avatar of diles
diles
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of diles

ASKER

It's the one that worked.