troubleshooting Question

Problem with IE9 and shutting down after Windows updates from May 2012

Avatar of Bobby Ashton
Bobby AshtonFlag for United States of America asked on
Windows OSMicrosoft Legacy OS
6 Comments1 Solution330 ViewsLast Modified:
After a recent batch of updates that included installing IE9 we have had a number of computers 20+ that have started exhibiting problems.  Most of them have problems shutting down.  It appears that on some it will only happen for one day where as on others it continues to happen.  In addition we have had a few of the computers become very slow on the Internet when using IE9.  A task that normally would take 4 to 5 seconds to load or run will take 2 to 3 minutes.

We have verified that Java was current, we used ccleaner to clean up one of the computers, but nothing has helped.  We also were getting a missing dll message for mfplat.dll on some of the computers.  We think the problem is related to the updates that were installed around 5/1/2012.

Anyone with suggestions or experiencing similar issues?
ASKER CERTIFIED SOLUTION
Bobby Ashton
IT Director

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros