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Geekah
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Sharepoint assistant

Hi,

Can someone explain to me how the sharepoint db work? new to sharepoint and tring to get the full picture. this was configured and i am not sure why some are not running and some are and it would help if i know how it works to begin with, it'll help me figure it out.

My backups keep failing and i am not sure where to start the troublshooting.

*******************[MESSAGES OF MASTER JOB]*******************

CA ARCserve Backup -- Backup

[SubJob]

Totals For................... SubJob 1
Job No....................... 15
Job ID....................... 3124
Workstation.................. "SERVER NAME"
Total Session(s)............. 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min
SubJob Status................ Failed

[Master Job]

Totals For................... Master Job
Job No....................... 12
Job ID....................... 3123
Total Session(s)............. 0
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min

Backup Operation Failed.

*******************[MESSAGES OF CHILD JOB #1]*******************

CA ARCserve Backup -- Backup


Totals For..................."SERVER NAME"
Total Session(s)............. 0
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min
Node Status.................. Failed

Verify With CRC Backup(s)
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min
Total Error(s)/Warning(s).... 1/0

Totals For................... Job
Total Session(s)............. 0
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min

Backup Operation Failed.

[ERRORS & WARNINGS]

21/05/2012 8:11:06 PM      AE9969 The Object Farm Could not do Differential Backup Due to the Object  has do a Full Backup or the Object Farm has not done a successful Full Backup. Please Do a Full Backup on the Object Whose Scope Larger than or Equal to thee Object Farm First
21/05/2012 8:12:32 PM      E3841 Unable to find session number. (MEDIA=WEEK 3, SESSION=24, EC=NO DATA DETECTED)


thanks
Sharepoint-DB.png
Microsoft SharePointStorage Software

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Geekah

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
dexterlab

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Geekah

ASKER
My bad i attached the diff backup error log.. the full also fails and thats what i meant to include

*******************[MESSAGES OF MASTER JOB]*******************

CA ARCserve Backup -- Backup

[SubJob]

Totals For................... SubJob 1
Job No....................... 20
Job ID....................... 3107
Workstation.................. CHARON
Total Session(s)............. 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min
SubJob Status................ Failed

[Master Job]

Totals For................... Master Job
Job No....................... 5
Job ID....................... 3106
Total Session(s)............. 0
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min

Backup Operation Failed.
CA ARCserve Backup -- Backup

[SubJob]

Totals For................... SubJob 1
Job No....................... 15
Job ID....................... 3111
Workstation.................. CHARON
Total Session(s)............. 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min
SubJob Status................ Failed

[Master Job]

Totals For................... Master Job
Job No....................... 21
Job ID....................... 3106
Total Session(s)............. 0
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min

Backup Operation Failed.

*******************[MESSAGES OF CHILD JOB #1]*******************

CA ARCserve Backup -- Backup


Totals For................... CHARON
Total Session(s)............. 0
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min
Node Status.................. Failed

Verify With CRC Backup(s)
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 1s
Average Throughput........... 0 KB/min
Total Error(s)/Warning(s).... 1/0

Totals For................... Job
Total Session(s)............. 0
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min

Backup Operation Failed.

[ERRORS & WARNINGS]

18/05/2012 1:02:28 AM      AE9999 Unexpected Error. Exception Type: "System.UnauthorizedAccessException", Message: Access to the path 'C:\Documents and Settings\All Users\Application Data\Microsoft\SharePoint\Config\046d32dc-ba1f-4cdd-a0bb-6e0a37049a4e\e4342555-181f-4fae-8cda-ae0b78931a0d.xml.tmp.927bfb08-db00-450b-a583-6e7bf44b2efb.tmp' is denied.
18/05/2012 1:05:13 AM      E3841 Unable to find session number. (MEDIA=WEEK 2, SESSION=38, EC=NO DATA DETECTED)

*******************[MESSAGES OF CHILD JOB #2]*******************

CA ARCserve Backup -- Backup

Totals For................... CHARON
Total Session(s)............. 0
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min
Node Status.................. Failed

Verify With CRC Backup(s)
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min
Total Error(s)/Warning(s).... 1/0

Totals For................... Job
Total Session(s)............. 0
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min

Backup Operation Failed.

[ERRORS & WARNINGS]

18/05/2012 10:55:29 PM      E8535 Failed to receive data from the client agent. (ADDRESS=192.168.0.22 (CHARON), EC=10060, COMMAND=0)
18/05/2012 10:56:15 PM      E3841 Unable to find session number. (MEDIA=WEEK 3, SESSION=7, EC=NO DATA DETECTED)


sorry,
dexterlab

Hi,

Please follow the following Tech doc : TEC525344 for error "AE9999 Unexpected Error. Exception Type: "System.UnauthorizedAccessException""

https://support.ca.com/irj/portal/anonymous/kbtech?docid=525344&searchID=TEC525344&fromKBResultsScreen=T

regards,
dexterlab
dexterlab

and for the following error please follow the following doc
[ERRORS & WARNINGS]

18/05/2012 10:55:29 PM      E8535 Failed to receive data from the client agent. (ADDRESS=192.168.0.22 (CHARON), EC=10060, COMMAND=0)
18/05/2012 10:56:15 PM      E3841 Unable to find session number. (MEDIA=WEEK 3, SESSION=7, EC=NO DATA DETECTED)

https://support.ca.com/irj/portal/anonymous/kbtech?docid=479305&searchID=TEC479305&fromKBResultsScreen=T

https://support.ca.com/irj/portal/anonymous/kbtech?docid=471936&searchID=TEC471936&fromKBResultsScreen=T
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Geekah

ASKER
sorry for taking too long to respond, still looking into it.
thx