Sharepoint - List does not exist error when using SBS2011 Remote Web Access

revroy123
revroy123 used Ask the Experts™
on
Hi All

I have setup a SBS2011 Server and am starting to play with Sharepoint.  The site works fine when on the local network, but when I try to use it externally, i get an error when accessing certain parts of the site.  I have checked that the pages are checked in and they all appear to be.  I have attached a screen shot of the error I am getting.

Error
List Does not exist

Thanks
SharepointError.PNG
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Commented:
Just a normal list with the same permissions as other lists?
No external content or lookups to other protected lists?

Author

Commented:
As far as im aware yes.  It also fails when I goto site settings for one of the new sub sites/pages.  from companyweb home page its ok.
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014
Commented:
This is a very good article on what you are experiencing.  By following the correlation ID in the logs you will see what your problem is (which may be the same as shown in the article):
http://sharepoint.microsoft.com/Blogs/GetThePoint/Lists/Posts/Post.aspx?ID=353

Jeff
TechSoEasy
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Thanks all.  It turned out it was the alternative access mappings that was incorrect.  The port was missing off the end of the Internet settings.  Was odd as it the default home page worked ok, it was just any additional site/pages that we created that didn't work correctly.

Thanks

Author

Commented:
The default SBS settings do not (or didn't in my case) add any Alternative access mappings.  I added one in for remote.mycompant.com but missed off the :987 at the end.  Once I added this is all sites/pages worked ok
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
These would have been added automatically when you ran the Internet Address Management Wizard.  If they didn't get created for some reason, the best thing you can do is to run the wizard again.  If they still don't get created then you can review the wizard logs to see why it fails.

It is important to use the wizard because there are many additional things which must have the same configuration.  Please review these two blog posts for more information:

Introducing the Internet Address Management Wizard: Part 3 of 3
http://blogs.technet.com/sbs/archive/2008/10/17/introducing-the-internet-address-management-wizard-part-3-of-3.aspx

Introducing the Internet Address Management Wizard: Part 2 of 3
http://blogs.technet.com/sbs/archive/2008/10/17/introducing-the-internet-address-management-wizard-part-2-of-3.aspx

Jeff
TechSoEasy

Author

Commented:
The default SBS settings do not (or didn't in my case) add any Alternative access mappings.  I added one in for remote.mycompant.com but missed off the :987 at the end.  Once I added this is all sites/pages worked ok.

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