Paperport 11.1 and Kyoceras

dbsaz
dbsaz used Ask the Experts™
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How do you get paperport 11.1 to recognize a kyocera all in one as a scanner?
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Developer
Fellow 2017
Most Valuable Expert 2018
Commented:
The first thing I would suggest is to upgrade to PP11.2 - the upgrade is free! There were some serious bugs in 11.0 and 11.1 that were fixed in 11.2. Read my EE article "PaperPort Upgrade: How to download and install updated versions of PaperPort 11 and 12" for instructions on how to do the upgrade:
http://www.experts-exchange.com/Web_Development/Document_Imaging/A_6537-PaperPort-Upgrade-How-to-download-and-install-updated-versions-of-PaperPort-11-and-12.html

Re the Kyocera all-in-one, what model is it and does it have ISIS, TWAIN, or WIA drivers? Regards, Joe

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Commented:
I've requested that this question be deleted for the following reason:

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Joe WinogradDeveloper
Fellow 2017
Most Valuable Expert 2018

Commented:
No reason has been stated for the deletion. I'm wondering if the author upgraded to PaperPort 11.2 as I suggested. Also, the author hasn't responded to my questions about the model number and the scanner drivers. In the spirit of being fair to the EE experts trying to troubleshoot a problem and to other EE members who might be having a similar problem now or in the future, the author should say what suggestions have or haven't worked, and why a question is being deleted. Just my opinion, of course. Regards, Joe

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