Running Trend Micro WFBS 7.0 on a Server 2008 R2.
President of company cannot get email from @leadingagemenh.org.
MXtoolbox shows: for this domain shows:
OK - 22.214.171.124 resolves to cdptpa-bc-smtpin01.mail.rr.com
Warning - Reverse DNS does not match SMTP Banner
Warning - Does not support TLS.
0 seconds - Good on Connection time
OK - Not an open relay.
2.324 seconds - Good on Transaction Time
So it could be Reverse DNS causing it to be blocked.
Arrival-Date: Wed, 23 May 2012 15:04:55 +0000
Reporting-MTA: dns; cdptpa-bc-oedge01.mail.rr.com
Remote-MTA: dns; mail.xxxxxxx.com
Diagnostic-Code: smtp; 550 5.7.1 Your email messages have been blocked by the recipient OR by Trend Micro Email Reputation Service. Contact the recipient or his/her administrator using alternate means to resolve the issue.
Last-Attempt-Date: Wed, 23 May 2012 15:04:55 +0000
Final-Recipient: rfc822; firstname.lastname@example.org
I don't know how to get into the Trend Micro Spam manager. I don't even know if that is the problem. I would like to know how to get into it.
Any ideas on: 1) How to get into Trend Spam Manager
2) What the cause of this bounce is?
3) If turning off the Microsoft Exchange anti-spam update service will help?