Empty Global Address List
I noticed that our GAL did not have current information so I did an update 2 days ago. Everything looked fine then and yesterday, but this morning the entire GAL shows up as blank in users outlook. To add to the weirdness it shows up fine and updated when you go in through Outlook Web App. Any ideas???
Last Comment
is cached exchange mode enabled for your profile? if so, can you try disabling it, restart outlook, and let me know if it pulls the updated/accurate GAL (thinking it's an issue with the OAB)
Hi,
Please follow my article to manually updated your GAL and ensure that everything is in tact, then let me know if it helps?
Manually Update Global Address List (GAL) on Exchange 2010
Should the article help with the solution please mark the article as helpful?
Cheers!!!
Please follow my article to manually updated your GAL and ensure that everything is in tact, then let me know if it helps?
Manually Update Global Address List (GAL) on Exchange 2010
Should the article help with the solution please mark the article as helpful?
Cheers!!!
ASKER
I took it out of cache mode and that didn't help.
I'll try the other suggestion
I'll try the other suggestion
ASKER
One the first step of that solution I received the following:
[PS] C:\Windows\system32>update
WARNING: The recipient "erc-incorporated.com/Micr
be updated.
WARNING: The recipient "erc-incorporated.com/Micr
\/o=ERCINC\/cn=addrlists\/
WARNING: The recipient "erc-incorporated.com/Micr
couldn't be updated.
[PS] C:\Windows\system32>update
WARNING: The recipient "erc-incorporated.com/Micr
be updated.
WARNING: The recipient "erc-incorporated.com/Micr
\/o=ERCINC\/cn=addrlists\/
WARNING: The recipient "erc-incorporated.com/Micr
couldn't be updated.
ASKER
The strangest this is that its perfect in OWA. Why would that be?
Hi,
Please excuse the dbl post the phones browser bombed out.
Cheers!!!
Please excuse the dbl post the phones browser bombed out.
Cheers!!!
ASKER
Ok I have confirmed its not the OAB because after taking the steps above my EXCHANGEOAB directory is completely blank. No LZX files and nothing in the oab.xml file. So the issue must be with my GAL, but again it shows up fine in the Web App.
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Thank you, Hendrik!! I could't figure out why all of my new GALs were empty. I found the purportedSearch value and it was empty! I added the search string and then ran the Update-GlobalAddressList command and now they are all there!!
Thank you so much, you just saved me from the 100 searches I've already done.
Thank you so much, you just saved me from the 100 searches I've already done.
Glad I could help :)
Exchange
Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.
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Please follow my article to manually updated your GAL and ensure that everything is in tact, then let me know if it helps?
Manually Update Global Address List (GAL) on Exchange 2010
Should the article help with the solution please mark the article as helpful?
Cheers!!!