troubleshooting Question

Email and HyperLink Problem Question

Avatar of RayRider
RayRider asked on
Email Clients
1 Comment1 Solution408 ViewsLast Modified:
This is hopefully a very simple question that I should know the answer, but don't have a clue.

When I email from my Thunderbird client that contains a "valid formatted" web or email address, the recipient will see the link as highlighted in blue that if you click on it, it will go to that link, or launch a mailto if it is an email address. It is not necessary for me to do anything to "embed" a link.

However, if I am receiving emails using my Thunderbird client that happen to come from a Yahoo web email client, NONE of the web addresses are "blue" with a hyperlink. If I go into the web based Yahoo client and highlight the text, and then go to icon to insert a link, it will ask for a web address, and when this is received, there is an embedded link.

I don't understand as this seems to be inconsistent between different users of web email. I get many emails that have the links embedded. People tell me that they don't do anything special to embed a link. However, I tested with my Yahoo web email and another web based email by NetworksSolutions, and both of these web clients did NOT automatically create a web link, requiring me to do a "copy and paste" to the browser to follow the link.

Can someone tell me what is going on with this?

Dave Howe
Software and Hardware Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 1 Comment.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros