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Ohmit
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Exchange Information Store Service terminates (Re-opened Q)

Honored Colleagues

This question was resently posted and closed because it lead to another question :-)

See:
https://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/SBS_Small_Business_Server/Q_27726522.html

I am administrating an old SBS2008 running virtual in Hyper-V.

Every once in a while the Information Store terminates without warning causing all Outlook clients to loose connection.

When this happens I can just go to SERVICES and simply restart this service without any futher problemes.

When I check the System Event Log I notice an eventID 7024.
When examining it just says
" The Microsoft Exchange Information Store service terminated with service-specific error 0 (0x0)."

I have just updated Exchange with SP3 and UR7.
ExchangeSBS

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Ohmit

8/22/2022 - Mon
Kash

the above event ID leads to >> http://technet.microsoft.com/en-us/library/cc756369%28v=ws.10%29.aspx

try the resolution over there
Ohmit

ASKER
Started there....
Jeffrey Kane - TechSoEasy

Have you disabled IPv6?

Issues After Disabling IPv6 on Your NIC on SBS 2008 - The Official SBS Blog - Site Home - TechNet Blogs
http://blogs.technet.com/b/sbs/archive/2008/10/24/issues-after-disabling-ipv6-on-your-nic-on-sbs-2008.aspx

Jeff
TechSoEasy
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
Ohmit

ASKER
Please put this case on hold.
Will return in a week
Ohmit

ASKER
OK problem persists!!

I have just checked properties for IPv6 and can confirm this to be disabled following the above recipy from Jeff.

I really need input URGENT!!! :-)
Jeffrey Kane - TechSoEasy

At this point, I will speculate that the problem may be caused by memory issues related to the server being a virtual machine.  However, the best way to figure out what is going on is to use the Exchange Analyzers.  You'll find those here:

http://technet.microsoft.com/en-us/exchange/bb288481.aspx

Once you run them and go through the issues they raise, please post back if you have a specific problem that you cannot resolve.

Jeff
TechSoEasy
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Ohmit

ASKER
Nope! this came out clean
Only issue was outgoing mail size set to big which I think is of no importance
Jeffrey Kane - TechSoEasy

So at this point you may want to just create a new Exchange database and move the mailboxes over to it.  See http:Q_27018116.html

Jeff
TechSoEasy
ASKER CERTIFIED SOLUTION
Ohmit

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Ohmit

ASKER
I have to close this case. Customer has requested imidiate action from other side
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