Exchange Information Store Service terminates (Re-opened Q)

Ohmit
Ohmit used Ask the Experts™
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This question was resently posted and closed because it lead to another question :-)

See:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/SBS_Small_Business_Server/Q_27726522.html

I am administrating an old SBS2008 running virtual in Hyper-V.

Every once in a while the Information Store terminates without warning causing all Outlook clients to loose connection.

When this happens I can just go to SERVICES and simply restart this service without any futher problemes.

When I check the System Event Log I notice an eventID 7024.
When examining it just says
" The Microsoft Exchange Information Store service terminated with service-specific error 0 (0x0)."

I have just updated Exchange with SP3 and UR7.
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Kash2nd Line Engineer

Commented:
the above event ID leads to >> http://technet.microsoft.com/en-us/library/cc756369%28v=ws.10%29.aspx

try the resolution over there

Author

Commented:
Started there....
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
Have you disabled IPv6?

Issues After Disabling IPv6 on Your NIC on SBS 2008 - The Official SBS Blog - Site Home - TechNet Blogs
http://blogs.technet.com/b/sbs/archive/2008/10/24/issues-after-disabling-ipv6-on-your-nic-on-sbs-2008.aspx

Jeff
TechSoEasy
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Author

Commented:
Please put this case on hold.
Will return in a week

Author

Commented:
OK problem persists!!

I have just checked properties for IPv6 and can confirm this to be disabled following the above recipy from Jeff.

I really need input URGENT!!! :-)
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
At this point, I will speculate that the problem may be caused by memory issues related to the server being a virtual machine.  However, the best way to figure out what is going on is to use the Exchange Analyzers.  You'll find those here:

http://technet.microsoft.com/en-us/exchange/bb288481.aspx

Once you run them and go through the issues they raise, please post back if you have a specific problem that you cannot resolve.

Jeff
TechSoEasy

Author

Commented:
Nope! this came out clean
Only issue was outgoing mail size set to big which I think is of no importance
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
So at this point you may want to just create a new Exchange database and move the mailboxes over to it.  See http:Q_27018116.html

Jeff
TechSoEasy
Commented:
I have done some extensive searching about this and I don't see anything pointing to a new mail database.
Is this a wild shot in troubleshooting or do you have some specific reason

Author

Commented:
I have to close this case. Customer has requested imidiate action from other side

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