Change timeout settings for OWA on SBS 2011

sio2y used Ask the Experts™

We would like to lengthen the idle settings for our owa clients. It was our thought that we could do this in the exchange managment console however we seem to only find instructions for using the registry...

1. Browse to following place in registry

2. Add a DWORD key PublicClientTimeout or PrivateClientTimeout depending on which type of sessions time out you want to increase.

3. you can put time out value in minutes.

4. Save the changes and restart IIS.

This should work for you
..The problem here is that there is No "MSExchangeWeb" folder at that location on our sbs server.

Our question - what is the location in sbs 2011 to extend owa idle settings?

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Top Expert 2012

You are reading that incorrectly
Its MSExchangeWeb OWA - this is on SBS 2011

Not MSExchangeWeb\OWA
Top Expert 2012
Sorry, I'll correct myself, I meant

MSExchange OWA

Look for that folder


Got it and thank you - I just found this:

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Registry Editor" entry in the Client Access Permissions topic.
1. On the Client Access server, sign in by using the Exchange administrator account, and then start Registry Editor (regedit).

2. In Registry Editor, locate the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchange OWA

3. On the Edit menu, point to New, and then click DWORD Value. In the details pane, name the new value PublicTimeout.

4. Right-click the PublicTimeout DWORD value, and then click Modify.

5. In Edit DWORD Value, under Base, click Decimal.

6. In the Value Data box, type a value in minutes between 1 and 43,200 for a maximum of 30 days. Click OK.


Here's the link incase anyone else is interested:

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