troubleshooting Question

netgear access point connecting to cable modem directly

Avatar of redemption7
redemption7Flag for United States of America asked on
Wireless HardwareNetworking Hardware-OtherWindows 7Dell
4 Comments2 Solutions609 ViewsLast Modified:
I have a netgear wireless access point, that I need to connect directly to a cable modem.  I have set the ssid and the security settings complete, but I am not sure what to do about the IP information.  I tried setting the wireless access point to DHCP, so that it can get an IP assigned to it from the cable modem.  When I try to connect to the internet signal with a laptop through the access point's signal, it says I am connected to the access point, but I cannot browse the internet.  Are there any settings I should be looking for on the netgear access point.  It is plugged directly into the cable modem, which is working.  I have reset both devices already several times.  Thank you for your help.  I am using DELL laptops that have windows xp or 7 loaded.

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros