troubleshooting Question

Windows xp pro boop loop error, whether safe or normal boot

Avatar of MarcHelfand
MarcHelfandFlag for United States of America asked on
Windows XP
4 Comments2 Solutions497 ViewsLast Modified:
hi,
i have a user with a windows xp pro system, and he decided to clean up the system himself by uninstalling a program, when system restarted its in a boot looop.

it gets to the blue windows logo screen with the rolling blue bar, then the blue screen comes up, then it restarts, to the loop.

when i tried starting into safe mode, it got to a certain point [mup.*) and restarted again, its not getting past this point?
ideas
i have the windows xp pro cd rom, and a flash drive and a ubcd4win cd handy...?
thanks
ASKER CERTIFIED SOLUTION
Newco

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