Avatar of MarcHelfand
MarcHelfand
Flag for United States of America asked on

Windows xp pro boop loop error, whether safe or normal boot

hi,
i have a user with a windows xp pro system, and he decided to clean up the system himself by uninstalling a program, when system restarted its in a boot looop.

it gets to the blue windows logo screen with the rolling blue bar, then the blue screen comes up, then it restarts, to the loop.

when i tried starting into safe mode, it got to a certain point [mup.*) and restarted again, its not getting past this point?
ideas
i have the windows xp pro cd rom, and a flash drive and a ubcd4win cd handy...?
thanks
Windows XP

Avatar of undefined
Last Comment
MarcHelfand

8/22/2022 - Mon
MarcHelfand

ASKER
Also, the blue screen it reboots at is not a stop error blue screen of death screen.
SOLUTION
TunerML

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER CERTIFIED SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
MarcHelfand

ASKER
Guys, thank you.
i ended up doing the 'boot to windows cd rom, and installing and the doing the repair (in the old days this used to be called a 'dirty install' to install over itself and try to keep the data and apps installed intact)
it asked my for the license key, i needed to activate again.
but at least windows is up, the apps are there, and now im doing all windows updates again.
thanks experts
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes