troubleshooting Question

Outlook not taking imports

Avatar of BleedBurntOrange
BleedBurntOrangeFlag for United States of America asked on
ExchangeOutlookWindows Server 2008
4 Comments1 Solution339 ViewsLast Modified:
I have a client that has non-domain administrators unable to import CSV or XLS files into their contacts in Outlook while in their Terminal Server session. I am able to take the same files and import them, without fail, as the admin or as a member of the domain administrators group.

Until about 6 weeks ago users were able to import without any challenge. I suspect an update on the Exchange server; but do not know how to vet that information. The Terminal Server is running Server 2008 R2 with Outlook 2003. Exchange is 2007.

Errors:
1. An error has occurred in the Microsoft Excel Translator while getting the contents of a file system.

The Microsoft Excel File <file location on terminal sever> hos no named ranges. Use MS Excel to name the range of data you want to import (click ok to dismiss).

2. A file error has occurred in the translator while trying to establish a filed map.
Unexpected error (53) occurred (click okay to dismiss)
ASKER CERTIFIED SOLUTION
BleedBurntOrange

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros