troubleshooting Question

Asus laptop Blue Screen Issue

Avatar of Michael Belletty
Michael Belletty asked on
Windows Vista
12 Comments1 Solution497 ViewsLast Modified:
I have an Asus laptop running Vista Home Premium which has a blue screen eror issue during start-up.
The laptop will not start-up to desktop.  part way through the boot up we get a blue screen error:
STOP: c000021a {Fatal System Error}
The initial session process or system process terminated...........

It then re-starts.  It is caught in this loop.

The laptop OS was re-installed a month ago and worked perfectly up until 3 days ago.

I have tried to repair with Vista CD and also gotten a command prompt in the CD and tried chkdsk/r and sfc /scannow

Neither of these work.
I have also taken 1 2GB RAM chip out in case it was that.

Can anyone else suggest a fix for this, before I have to re-install the OS
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