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Asus laptop Blue Screen Issue
The laptop will not start-up to desktop. part way through the boot up we get a blue screen error:
STOP: c000021a {Fatal System Error}
The initial session process or system process terminated...........
It then re-starts. It is caught in this loop.
The laptop OS was re-installed a month ago and worked perfectly up until 3 days ago.
I have tried to repair with Vista CD and also gotten a command prompt in the CD and tried chkdsk/r and sfc /scannow
Neither of these work.
I have also taken 1 2GB RAM chip out in case it was that.
Can anyone else suggest a fix for this, before I have to re-install the OS
ASKER
ASKER
Supposed to reinstall the OS without destroying data.
I hope this helps !
you can copy it when you hook the disk to a working PC, or boot this pc from a liveknoppix cd :
ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso
ASKER
Windows Vista is an operating system created by Microsoft as the successor to Windows XP. It was intended for PCs, workstations and laptops, and shares the same code base as its successor, Windows 7. New features included an updated graphical user interface (GUI) and visual style dubbed Aero, a new search component called Windows Search, redesigned networking, audio, print and display subsystems, and new multimedia tools. Vista aimed to increase the level of communication between machines on a home network, using peer-to-peer technology to simplify sharing files and media between computers and devices. Windows Vista included version 3.0 of the .NET Framework, allowing software developers to write applications without traditional Windows APIs.
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Not sure what your technical level is but above is an MS KB on how to troubleshoot this issue. I would try "last known good configuration" first, if you haven't already.