Avatar of nigelbeatson
nigelbeatson
Flag for United Kingdom of Great Britain and Northern Ireland asked on

smtp test using mxtoolbox indicates - 5.803 seconds - Warning on Transaction Time

We have just carried out an SMTP test using MXTOOLBOX, and obtained the following warning :-

5.803 seconds - Warning on Transaction Time

We are using a single Microsoft sbs2011 running exchange.

Is this an issue, and if so, what can we do about it??

Any advice would be appreciated.

Thanks
SBSExchange

Avatar of undefined
Last Comment
nigelbeatson

8/22/2022 - Mon
Jeffrey Kane - TechSoEasy

It's not ideal, and many sending servers may not wait that long for a response.

The problem is most likely caused by either your Modem or Router.  What is your Internet connection?  What make/model router/firewall are you using?

It could also be the NIC settings, but less likely.

But the first thing to do is to repeat the test a number of times to see if it's consistent.  You can also use http://www.testexchangeconnectivity.com to see what that site says.

Jeff
TechSoEasy
Sudeep Sharma

@nigelbeatson,

Transction time is betweem the mxtoolbox and your server which not necessarily means that the issue is at your email server. It could be possible that the time when you did the test there were some issue with mxtoolbox's side.

If you would have not faced any problem yet from any of your client you have nothing to worry about.
ASKER CERTIFIED SOLUTION
davorin

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Jeffrey Kane - TechSoEasy

Ahh... good to know, thought it was more like 3 seconds.  Thanks davorin.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
nigelbeatson

ASKER
many thanks.