Password change

mbudman
mbudman used Ask the Experts™
on
Hello,

Within group policy, I have set the user's password to expire every X number of days.

Users working locally get a warning that their password is about to expire.

However, remote users, who connect to the network via VPN do not get the warning. so their password expires and they can no longer connect.

Does anyone know how to fix this issue?

Were are running windows 2003 active directory.

Thanks in advance.

Mark
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It is strange that VPN users are not getting the pop up to change the password , once  the password is expired.

Normally , AD will ask to setup a new password once the user account password is expired Even if they are loggin from remotely (VPN).

What is the error message on the client system once they try to login?
what is the VPN client they are using?

Regards,

_Prashant_

Author

Commented:
The remote users are using the custom VPN client from Barracuda networks.

They never get alerted that the password is going to expire. Instead, the password expires and when they try to connect via VPN, they get a message that their password is invalid.
Senior Active Directory Engineer
Top Expert 2012
Commented:
This is old and known issue when using VPN connection :)
You can always log on using VPN connection and then press CTRL+ALT+DEL and change password :) You won't be informed during VPNing :/ no option for that

You need to use other VPN solution which authenticates users after getting into the environment

Just similar quiestion at
http://serverfault.com/questions/37024/change-active-directory-password-over-vpn

Another method breaking security is to set up them "Password never expires" but ... you know :)

Regards,
Krzysztof

Author

Commented:
Thank you for you assistance.

Cheers,

Mark

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