troubleshooting Question

Exchange 2010 Mailbox Auto-mapping is crashing Outlook 2010

Avatar of TheMurman
TheMurmanFlag for Ireland asked on
OutlookMicrosoft Applications
9 Comments1 Solution1550 ViewsLast Modified:
I have Exchange 2010 running on Small Business Server 2011 Standard and a couple of my end-users need access to multiple exchange mailboxes and so I have granted permissions using the "Manage Full Access Permission" option in Exchange Management Console.

My end-users clients machines are running Windows 7 Enterprise 64-bit and Outlook 2010 but the problem is that once the shared mailboxes auto-map into Outlook it keeps crashing and a message comes up stating they are sending a message to Microsoft and then Outlook restarts.  This has occurred on a few different PC's and with a few different mailboxes.  At present the only fix is to remove the permissions in the Exchange Management Console and then the shared mailboxes are removed from the Outlook profile.  I urgently need to get this resolved  and so any assistance would be very much appreciated.  Is there another way of adding the mailbox to the outlook profile without using the auto-mapping as this appears to be causing the problem.

Many thanks
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 9 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros