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Problem with Windows Vista SP1 Update.

I have a clients machine to do some work on. I tried to install an application program but it failed saying SP1 needed to be installed. I started the SP1 Update but on restart, it had some sort of error. I shutdown, restarted, went to Windows Update which said there were no important updates. I tried to install the application program again but got the same error.

How can I tell if SP1 has been installed?

How can I force a re -update of SP1?

Thanks in advance.

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rindi

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Don

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nobus

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Jackie Man

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Clive Beaton

ASKER

Client has taken the machine. I should get it back in a couple of days. Then I'll continue.

Clive Beaton

ASKER

Nothing worked. I took it to a reputable computer shop where I know the techs to be very capable. After some hours work they concluded that Vista would have to be re-installed. The client will likely take this option.

Thanks for your assistance. What should I do with this question, points etc?

Please advise.

nobus

close it as you like : reward helpful posts, or not

Clive Beaton

ASKER

Thank you. All the posts were helpful and informative.