Disaster recovery disaster

Seneti
Seneti used Ask the Experts™
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Hi, I have just recently had to reinstall a client's small business server 2008 after a hard drive failure. We managed to recover their emails from their OST's but since doing that when ever anyone puts up a calendar entry everyone in the business gets the reminder any ideas?

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Do they have each other set as delegates? In Outlook 2010 you check this by going to Account Settings > Delegate Access.

Author

Commented:
Hi Washburnma

Not since the rebuild of their server. They did, however, used to share their calendars before the server went down but not with everyone in the company.

Author

Commented:
Also if it helps 90% of the users are using Office 2007 Basic.
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Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
Are you saying that if someone puts an entry into their OWN calendar, everyone in the office gets notified?

Or is this a shared calendar?

Jeff
TechSoEasy

Author

Commented:
The former, if someone puts an entry into their own unshared calendar everyone gets the reminder with out an invite.
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
What are the permissions on the user's Calendar folder?

Jeff
TechSoEasy

Author

Commented:
Default nothing has been changed since the exchange database was rebuilt
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
So exactly how did you restore everything?

Did you unjoin all the workstations from the domain and rejoin them? Recreate user accounts?

Jeff
TechSoEasy

Author

Commented:
Sorry yes that is what we did, the server was toast, user accounts and mailboxes had to be recreated from scratch. All users emails were restored from their ost's which we converted to pst's.
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
So when you created all new user accounts did you do so via the SBS Console's Wizard?  Did you join all workstations to the domain using http://connect? 

Also, did you create new local profiles for all users or were the profiles migrated back into being domain profiles?  I guess what I'm getting at is their Outlook profile may not have been recreated, thus it is cross-linking with previous app data that could be causing this problem.

To verify this, you can create a calendar item in OWA and it shouldn't send out notifications to all users.  If this is true, then please delete and recreate all user's Outlook profiles.

Jeff
TechSoEasy

Author

Commented:
Hi Jeff

Sorry for the delay in getting back to you, the PC's weren't connected to the domain via the http://connect they were reconnected using computer properties.

The user account were recreated using the SBS Console's Wizard.

New local profiles were created and all of the docs etc were copied over from the old accounts.

I will test out you OWA theory tomorrow and get back to you with the results.

Kind Regards
Dan
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
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Commented:
and all of the docs etc were copied over from the old accounts.

Does "etc" mean that you may have included AppData?  Because then my theory would probably be correct.

Jeff
TechSoEasy

Author

Commented:
Ahh yes of course, the outlook folder from appdata local and roaming was copied. So you theory being correct all I should need to do is re-name the outlook folder .old and let outlook re-create the folders correct?
Principal Consultant
Most Valuable Expert 2016
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Commented:
No, don't rename the folders.  Instead, create NEW Outlook profiles (in the computer Control Panel > Mail)  for each user and set the new one as the default.  This way you can still access the old profile if you need something from it.  Also, there is registry data that would need to be modified if you renamed the folders --- best to just let MAPI/Outlook handle all of it.

Jeff
TechSoEasy

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