troubleshooting Question

No keyboard Lenovo Windows 7

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CanOfWormsFlag for United States of America asked on
DesktopsPCWindows 7
6 Comments2 Solutions1066 ViewsLast Modified:
I've got a Levono M Series PC running Windows 7. It has Symantec Full Disk encryption installed. When the PC boot it wants to do a repair an I can not make the PC skip. Here is what happens;

1. Turn on crappy PC
2. I am able to use the USB keyboard to enter into Lenovo BIOS
3. PC POST
4. Symantec Encryption Pre-Windows environment loads
5. Windows starts to launch and drops to dos asking Perform Repair (default) and will accept the default in 30 seconds if the other option, skip repair and boos OS isnt pressed. At this point the keyboard does not work, I have tried 2 different USB keyboards, 3 if you include a wireless Microsoft keyboard cant CTRL-ALT-DEL, cant press escape, can use arrrow keys caps lock wont light up.

If i press F8 repeatedly durring the boot process it will get to the Advanced Boot Options. With options like Repair Computer, Safe Mode, Etc. - No keyboard here either.

If i let the PC boot into the repair automaticaly it will attempt to repair and fail. THE MOUSE AND KEYBOARD DO WORK at this point.

Anyone have any way to get through this?
ASKER CERTIFIED SOLUTION
CanOfWorms

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