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Can't setup User in BESX - GAL Incorrect

Our environment is made up of Exchange 2007, Active Directory is a Windows 2003 Domain, (2 DC's) and we are running BESX 5.0.3, with over 20 active users.  I have had no problems provisioning new BESX users.  However; I have a problem with 1 user.  It seems to stem back to the GAL.  I cannot add this person via e-mail and if i browse to her name, it brings in an old e-mail address which has not been on the Exchange server in a few years as it was incorrect.  So, in trying to determine what is going on here, also noticed that if I use a SmartPhone (Windows 7 - ActiveSync) or a Blackberry (One of the existing), when I do a look up and check her e-mail address, it is the old address.  THis is most likely why I can't provision her in BESX. I can access this user via e-mail internally and externally to her regular address and it's fine.

ExchangeWindows Server 2003BlackBerry Programming

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8/22/2022 - Mon
Andrew Oakeley

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Great, thanks so much.  I will give this a try and post whether or not I have success as it's frustrating to have that old address lingering.

That worked like a charm, thank you so much.  I guess it is just something you don't do every day.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck