Avatar of scrmcna
Flag for United States of America asked on

RightFax Connector Service won't start on Exchange 2003

We have had a RightFax 9.3 server running with a connector our our Exchange 2003 server for quite a few years and have had no issues.  We had to reboot our exchange server the other day because we are at our DB limit.  We plan on upgrading to Exchange 2010 in a few weeks. Ever since that reboot, our RightFax connector won't run.  We always get the Service couldn't start because of a logon failure. We have unintalled and reinstalled the connector.  We have tried local admin accounts, domain admin accounts and the Local System account, they all come back with the same error.  Other services are running just fine.  The RightFax services have been restared as well as the Exchange server.  The fax server runs fine, it's just not sending e-mails to Outlook.
Windows Server 2003ExchangeMicrosoft Legacy OS

Avatar of undefined
Last Comment

8/22/2022 - Mon

I would suggest un-installing the connector, then rebooting the server, then re-installing the connector.

To do the install, you should be logged to the Exchange server on an account that is a member of Enterprise Admins, Schema Admins and Domain Admins.

I haven't found a 9.3 manual, but there is a 9.0 manual here http://www.captaris.com/cms_resources/pdfs/9.0_support_docs/RightFaxMicrosoftExchangeModuleGuide.pdf

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

We had tried the issues another person posted and that didn't work.  We had tried it before he suggested it as well.  I wrote what solved the problem in the end.
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck