troubleshooting Question

AppSense EM and Citrix Streaming - two streams of the same app (1 live, 1 test) - EM only monitors the 1st one

Avatar of meirionwyllt
meirionwyllt asked on
CitrixWindows Server 2008Virtualization
5 Comments1 Solution517 ViewsLast Modified:
I'm streaming an app into my XenApp server desktop.  EM monitors it OK.  But then I had to re-do the stream because I had installed it into the 'Program Files' folder, and it should be in the 'Program Files (x86)' folder, so that it can integrate with Word 2003 and Outlook 2003 (both installed locally on the XenApp server).

I didn't see a clean way of chianging the install path from with the stream, so I re-did the stream from scratch, and now I have two streamed apps in Citrix DSC, one for each stream.  But, no matter what I do I can't get AppSense to monitor the second app, only the first (there is stuff in HKEY_CURRENT_USER that I want monitored).  To try to clear any cached settings, I had a test user that I deleted its entire AppSense EM profile, and also renamed the redirected 'Roaming' folder (to re-create the user-based RadeCache), but still I can't get AppSense to monitor it.

I'm guessing that it's because both apps occupy the same keys in the registry, but I don't know how to tell AppSense to disregard the first app.

After I deleted the test user's AppSense profile, I then opened the second app, and it did put some stuff (24KB) in the relevant Application Group for that user, but when I try to open the reg setting or the files, both say there's nothing there - but there's 24KB there??

Any ideas what's going on here?

Thanks.

P.S.  I'm using Citrix Streaming v6.5 and AppSense EM v8.2
ASKER CERTIFIED SOLUTION
James Rankin
Media Hound

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