Monitor Process Workflow Template

s31064-2574
s31064-2574 used Ask the Experts™
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Does anybody have a decent workflow process template for monitoring event logs/syslogs?  We just implemented a new automated solution to monitor, report and alert based on predefined and customized rule sets, and now I need to put together a workflow diagram.  Not really a brainbuster, but what I designed looks like a pretty sparse process and I'd like to see what others have come up with before I commit to mine and realize I missed something obvious.
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Exec Consultant
Distinguished Expert 2018
Commented:
Can check out this article
- see the Figure 7. Syslog Event Analysis, Figure 8. Logic Flow for Syslog Analysis, Figure 22. ITIL V3 Event Management

http://www.cisco.com/en/US/technologies/collateral/tk869/tk769/white_paper_c11-557812.html

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Commented:
Exactly what I was hoping for.  Now I just have to bend it into shape to fit our SOP book.  Thanks for the help.

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