troubleshooting Question

Apple iPhone 4s is not showing up in AutoPlay

Avatar of JeremySBrown
JeremySBrownFlag for United States of America asked on
Apple HardwareiPhoneWindows 7
9 Comments2 Solutions2148 ViewsLast Modified:
Hi Experts,

When I connect my Apple iPhone 4s into Windows 7, Windows is able to recognize it in "My Computer".

When I go into "Control Panel"-->"Hardware and Sound"-->"AutoPlay", when I scroll all the way down to the bottom of the page, under "Devices", Windows doesn't recognize my Apple iPhone 4s.

1) I tried a different USB port,
2) I refreshed the "AutoPlay" page,
3) I unplugged and plugged back into same USB port and also tried a different port,
4) I tried a different Windows 7 machine altogether and the "AutoPlay" function WORKS,

2nd Line Engineer

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