troubleshooting Question

How to avoid incorrect Auto-started services not running alert on SBS 2003

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gregmiller4itFlag for Australia asked on
14 Comments2 Solutions2744 ViewsLast Modified:
We have an SBS 2003 that has just started alerting 'Auto-started services not running: 1'.
The service in question is: Sophos web Intelligence Update service. When I open 'services' and check, the alert is correct: the service is set to 'Auto' but it is 'stopped'. When I start the service manually, it starts and then stops immediately and then gives me another notification about exactly that. I have checked and the service is not supposed to keep running, it is just supposed to start and stop, just like the 'Performance Logs and Alerts'.
So, how can I tell SBS that the service is behaving correctly and that it doesn't need to tell me everyday that there is a problem?
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