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IanTh
Flag for United Kingdom of Great Britain and Northern Ireland asked on

bios update scewed my laptop

I attempted to update my samsung r710 a08 uk to 11sv and since then it fails to boot windows starts it starts to load the windows image above gets a red pixel then gets a very quick stop error so from now I cannot get into windows

any other way of getting the bios working again as the samsung tool only works from vista or xp

I have tried system restore windows 7 repair disk all to no avail
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IanTh

8/22/2022 - Mon
Brian B

Repair disk is for fixing windows. Since your problem sounds like it is related to the BIOS, your best bet may be to try and reapply the update. If that doesn't work, download and apply the previous version.

Not sure how you did you BIOS update the first time, but besides running it through windows, most manufacturers will allow BIOS updates via a bootable USB or CD image that your can use to flash your BIOS.
Gary Case

Did you press F2 during the Samsung logo and then press F9 to reset the BIOS parameters after the update?
IanTh

ASKER
I put another hdd in istalled vista on it and updated the bios that way
I have just tried f2 then f9 but its the same
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IanTh

ASKER
how can I redo the bios that needs a working windows and since the bios update that doesn't work
Brian B

You already did it, installing what is effectively a new OS and pushing the update. Problem is, since its the same version, the program might be skipping the update.

Since windows starts to boot, you might try running it in safe mode (F8 at startup) and see if it lets you get in. At that point you can hopefully set it to not reboot on BSOD and then you'll get a more useful error message.
IanTh

ASKER
safe mode doesnt work either

the bsod is too quick and I can not look at the dump can I
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IanTh

ASKER
reinstalling windows 7 seems to have gone past the start problem
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Gary Case

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David Johnson, CD

this is usually caused by the bios resetting the hdd parameters i.e. from AHCI to compatible or vice versa, change the Sata driver parameters and it should boot fine.
nobus

>>I can not look at the dump    <<   sure you can
 - 2 methods : boot from a live CD (knoppix) : ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso          Knoppix

or hook the disk to a working pc, and copy the dmp file
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IanTh

ASKER
I rebuilt my laptop and now the video driver loads that was why I flashed it to get the proper nvidia driver installed so it can go to sleep as it couldn't with vga
IanTh

ASKER
no after vista has updated the bios that wouldn't work the update to the bios must have changed the hdd part of the bios as vista and windows 7 did the same thing starting windows and then bsod when the windows logo started (red pixel)

is that usual bios changing hdd methods
David Johnson, CD

is that usual bios changing hdd methods

The bios is set back to the defaults when updated
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IanTh

ASKER
yes but all the options for ahci I tried to no avail
nobus

can you post the dmp file plse? it probably has more info on what happened
IanTh

ASKER
no its working fine now  why do you need the dmp?
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nobus

oh sorry i thought you still were fighting with it : "yes but all the options for ahci I tried to no avail"
IanTh

ASKER
so is it common for a bios update to mess with hdd parameters as that's how its seems to have worked
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IanTh

ASKER
but whatever hdd I set in bios would not get my old drives vista or windows 7 like it changed the sata port parameters

as all my laptop uses is ahci and auto hdd
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David Johnson, CD

I have 8 hard drives and my boot drive is not connected to the first controllers sata port 0 so I had to change the hard drive boot order as well
IanTh

ASKER
well I did not changed any sata ports my laptop only has 2