Avatar of ComputerPros-ga
ComputerPros-ga
Flag for United States of America asked on

Login Error 016-781 with Dell MFP 3115cn ptr & WIN Server 2008 R2

I have a very annoying issue trying to setup a Dell MFP 3115cn printer to scan to a shared folder on a Windows Server 2008 R2.  I've carfully read all the Dell manuals on how to setup a scanned folder on the server and all the parameters on the web interface on the printer.  No matter what combination I select it shows a login error 016-781 on the printer console.

I've already setup a shared folder on the server with all rights to Everyone group + a select few users on the LAN.  I CANNOT enable Network Discovery even though I'm logged is a the Administrator (Group Policy or Registry fix needed here?).  

I've also tried using SMB and FTP for the Servery Type on the printer setup but both fail.  Could a specific port need to be allowed in the Server firewall?  I've also tried turning OFF the server firewall but the logon to the server from the printer still fails.

I can PING the printer IP address OK from the server.

WHAT AM I MISSING HERE?  Can someone please help me solve this puzzle?

Thanks,
Shane D.

P.S. - Is it OK to leave an email address or phone number here for contacting me?  I haven't used this site in a while but I've been a member for over 2 yrs.
Windows Server 2008NetworkingPrinters and ScannersDell

Avatar of undefined
Last Comment
Don

8/22/2022 - Mon
ComputerPros-ga

ASKER
Here's the scanning section of the Dell ptr guide in case it's helpful (attached).

Thanks,
Shane
Dell3115cnPtrpdf.pdf
ASKER CERTIFIED SOLUTION
Don

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ComputerPros-ga

ASKER
Used this security update along with a few changes to the shared folder and it's working OK now.. Thanks!
Don

Your welcome, I had a NAS device giving me the same grief once.
Your help has saved me hundreds of hours of internet surfing.
fblack61