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tkthelpdeskFlag for United States of America

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Iphone locking Active directory accounts

I have about 15 new iPhone users. All have been set up in Exchange 2010 to allow active sync. Most work fine, but I have one 3 or 4 users who lock the active directory password on them every 12 to 24 hours. The phone will all of a sudden start popping up a message stating "Wrong Exchange  Password" . All settings look same . Any ideas? They have brand new Iphone 4S with 5.1 on it.
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Alan Hardisty
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Has/have the user(s) changed passwords on the server lately?  If they have - they need to manually change the password on the iPhone to their mailbox and then sync again as it will be trying the old password.

If not - reset the password in the server and iPhone and sync away.
delete the exchange account on those iphones and reconfigure.
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No they have not reset it latley, well since they got Iphone anyways. Sometimes it seems to appen if Iphone has been dormant for a few hours. I did just adjust one setting and i am waiting to see if it could be a fix. I added .local to the domain name setting on the ipone.

lets keep fingers crossed.
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tkthelpdesk
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