troubleshooting Question

OCX Error 372 (Failed to load control)

Avatar of Kyle Abrahams
Kyle AbrahamsFlag for United States of America asked on
Visual Basic Classic.NET ProgrammingVisual Basic.NET
6 Comments3 Solutions2800 ViewsLast Modified:
Hi All,

We have a legacy vb6 app that is still running.  Every once in a while, we'll get a "failed to load control" <control> from name.ocx.  Your version may be outdated.

We are manifesting the file and there should only ever be one version of the DLL.

Other Factors:  

1)  We are running it off of a mapped drive
2)  Error most commonly appears when a user uses a different computer than the one they are normally logged into.

EG:  User A is logged off, User B logs in, runs app, error.

So far it's not consistently reproducable.  If we wait for a while (approx 15 minutes or so . . . and/or a couple of reboots) the problem goes away.


Information is coming from users so is sporatic and questionable at best . . . but trying to narrow down the places to look.

Thanks in advanced.
ASKER CERTIFIED SOLUTION
Kyle Abrahams
Director of Information Technology

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