We help IT Professionals succeed at work.

Time Machine hangs up on initial back up with external hd

GTS-CSS
GTS-CSS asked
on
931 Views
Last Modified: 2012-10-05
Hello all,
 
I am trying to help a client here to do an intial back up with her Time Machine and external HD but it kept on hung up every time.
 
Here's the picture:
 
She have iMac 21.5" with Snow Leopard OS (10.6.8) connected to  2TB Seagate external hd for Time Machine use only.
 
I formatted the seagate external HD to Mac Journaled format and everything looks good. The Time Machine starts to back up for very first time and it got stuck in the middle of back up. I formatted the external HD again and tried to do intial back up again and it got stuck again on 111.17 GB out of 278.8 GB for a over 2 hours. It hasn't moved.
 
I downloaded "Time Machine buddy" widget and it shows:
 
Starting standard backup
Backing up to: /Volumes/Time Machine/Backups.backupdb
Ownership is disabled on the backup destination volume.  Enabling.
Error parsing SystemMigration.log to determine source volume of system migration.
Backup content size: 278.8 GB excluded items size: 3.0 GB for volume mac_HD
No pre-backup thinning needed: 330.92 GB requested (including padding), 1.82 TB available
Waiting for index to be ready (101)
Copied 74.4 GB of 275.8 GB, 225989 of 1215218 items
 
 
I've tried the troubleshooting with this link and it doesn't work:
http://pondini.org/TM/Home.html
 
Hope this issue can be resolved soon!
Thanks,
Matt
Comment
Watch Question

Kash2nd Line Engineer
CERTIFIED EXPERT

Commented:
reformat the drive.

have you excluded system folders off it.
CERTIFIED EXPERT

Commented:
did you do case sensitive or insensitive ?

Commented:
I would recommend using Carbon Copy Cloner.  It doesn't have the convenience of scheduled backup, but other than that it works great.  Creates a mirrored copy of your HDD that you can boot off of if need be.
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.