troubleshooting Question

Exchange 2010 ActiveSync does not work for Motorola Atrix Android version 2.3.6

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CGNET-TE asked on
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We  added the firts exchange 2010 CAS servers in our current enviroment with exchange 2007. Now we found some users using Android phone are not able to connect to exchange using ActiveSync. Iphone, IPad using ActiveSync are ok. It is only happening when they use the new Exchange 2010 if they use the server name legacy that now is the Exchange 2007 it work ok.  We are using exchange 2010 Sp2 +RU1

This is the detail for one of the Android with the problem.

Motorola Atrix
Model number: MB860
Android version 2.3.6
Build number: 4.5.141

 Do you have any information about this issue for Android with exchange 2010?

Thanks so much,


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