jmerulla
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Adobe Illustrator hangs on opening
One of my coworkers started having issues with Adobe Illustrator CS5 yesterday. When she tries opening the program it starts to load the plug-ins and fonts and never gets past loading the fonts. She is able to use all other programs under Creative Suite without an issue. We tried logging on to the machine as another user to see if the issue lied with Illustrator or with her profile and we were able to open Illustrator without a problem. So then we decided to recreate her profile. However her profile gets created on the machine as the user TEMP and not herself.
We went thorugh troubleshooting to get the TEMP profile up and running with the correct user name but that was unsuccessful. So we went back to the old profile (we had renamed it with a .old file extension) since the only issue she was having was with illustrator. Well still having the issue and running out of ideas to get this fixed. Adobe tech support was no help.
We went thorugh troubleshooting to get the TEMP profile up and running with the correct user name but that was unsuccessful. So we went back to the old profile (we had renamed it with a .old file extension) since the only issue she was having was with illustrator. Well still having the issue and running out of ideas to get this fixed. Adobe tech support was no help.
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Shadowless127, your suggestion worked. Thanks for your help! :-)
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