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ACSTLH

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401 Unauthorized error 2010 Exchange OWA

Newer 2010 Exchanger server with an OWA redirect.  When trying to access OWA with http://mail.xxxx.com or https://mail.xxxx.com I instantly get an: 401 - Unauthorized: Access is denied due to invalid credentials.  Using https://mail.xxxx.com/owa still works.
 
I've done 2010 Exchange installs before with OWA redirection successfully in the past.  I've researched this error to no avail.  Please assist, thanks in advance.
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LeeDerbyshire
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See if you can find for us the 401 response in your IIS log file.  It will help a lot.
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ACSTLH

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Thank you for your resonse, are you looking for this?
2012-06-07 16:02:39 10.38.32.77 GET / - 443 - xx.xxx.xx.xxx Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+Trident/5.0) 401 3 5 62
Yes.  The 3 after the 401 is the subcode, so the complete response status is 401.3 .  That means that access is denied due to the ACL (i.e. NTFS permissions) on a file on the server somewhere.  It's hard to be sure which it will be, but I guess the first thing would be to look at the NTFS permissions for the
C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa
folder on the server.  What do you have listed?  Is there any group that has any of the Deny checkboxes checked?
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Authenticated users: Read (not inherited)
System:  Full control
Administrators:  Full control

Also, I don't even get to a point to enter my username\password when trying to access the site when using the http://mail.xxxx.com or https://mail.xxxx.com  Forgot to mention that in the beginning.
owa-perms.PNG
Then it could be something like the folder containing the logon form:
C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa\auth
or the logon form itself within that folder: logon.aspx  .  Check the NTFS permissions on the file and the folder.  They should be similar to what you found before.
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Same permissions as above.

Do you think it is a file permission issue eventhough I no issues accessing and logging into OWA using the full https://mail.xxxx.com/owa address?
Ah, I forgot that.  If you created a script file to do the redirection I would check the NTFS permissions on that.
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ACSTLH

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Awarded points to LeeDerbyshire for suggesting NTFS permissions were the problem.