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Missing PDFMaker Files Acrobat 8

I'm trying to create a PDF from a Word document and am receiving the error "Missing PDFMaker Files." I'm using Acrobat 8 professional with Word 2007 and Windows XP.

When I go into Word options, the "Acrobat PDFMaker Office COM Addin" is enabled, but there isn't a menu option for Acrobat. I've tried uninstalling and reinstalling Acrobat 8.

I checked Excel and it's the same problem.

Any help would be greatly appreciated.

Thanks,

Steve

John

I think you need Acrobat V9 for PDF Maker to appear in Office 2007 (not certain) and I know you need Acrobat V10 for PDF Maker to appear in Office 2010 (that is known). Have you tried upgrading Acobat?

The other reason I have seen for this is inadequate memory in XP. How much memory do you have.

..... Thinkpads_User

stkoontz

ASKER

I have 1 gig of memory.

I had Acrobat 8 working with Word on another Windows XP computer, but the hard drive went down.

I noticed it first when I tried to create a PDF from Word using Acrobat 8. Troubleshooting the problem made me notice that the menu option doesn't show up in Word.

Steve

John

I only used Acrobat V8 for about a day before Adobe replaced it with V9 to corrected bugs, so I have no way to go backward to check.

If it worked once (or on a different computer), try uninstalling both Office and Adobe. Restart. Then reinstall Office (full not typical to get all the pieces), add all the service packs (3 I recall), and patch fully. Then install Adobe. Again, do a custom install to make sure you get all the pieces you need. Update Adobe.

Restart and see if any change. .... Thinkpads_User

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captain

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stkoontz

ASKER

It's working! I upgraded to 8.1 and the form is converting now.

Thank you.

Steve

captain

You are welcome, Thanks for the accept.

cheers
capt.