Link to home
Start Free TrialLog in
Avatar of gta2011
gta2011

asked on

Internet Explorer 9 Won't Install On Windows 7

We have a newly deployed Windows 7 64 bit Dell machine.  It is less than a month old and in very good shape.

We were having trouble with SilverLight and pop ups in IE9 so we removed it (via Add/Remove) and rebooted.  IE8 was now installed.  Perfect.

We have tried to reinstall IE9 via Windows Update or the stand alone installed (less than a 1MB) and get errors.  When I do it via Windows Update, the update fails with the error 3715.  When I do the stand alone installer, it seems to work fine and will go through installing and restarting programs and then I get the error is didn't complete sucessfully.

What can I do to clean up this system and get IE9 back on it?  Or is it safe to stick with IE8 and be lazy?
ASKER CERTIFIED SOLUTION
Avatar of Lior Karasenti
Lior Karasenti

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
IE9 installs as a Windows update (not Programs and Features) so try running System Readiness for your machine to see if that corrects it.

http://www.microsoft.com/download/en/details.aspx?id=20858

Also run System File Checker. Open an admin command prompt and run SFC /SCANNOW and allow to complete. Restart. Run again if errors remained.

.... Thinkpads_User
Now, this begs the question:  were you finally able to get SilverLight working in IE9?