qec-cmolloy
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Unable to open word documents
When attemtping to open MS Word documents (.doc) in 97-2003 format using MS office 2010 get the following error (see attached file).
Attempted the following solutions myself:
Go to file > options > trust Center > trust center settings > Protected View > Disabled Enable Protected View for files originated from the Internet and for outlook attachments.
Also, under trust center settings > file block settings > and disabling Word 97 and Word 2003 Binary Documents and templates.
Tried un-installing 2010 and using 2007 with no success.
Any help getting this to work in 2010 would be greatly appreciated.
Attempted the following solutions myself:
Go to file > options > trust Center > trust center settings > Protected View > Disabled Enable Protected View for files originated from the Internet and for outlook attachments.
Also, under trust center settings > file block settings > and disabling Word 97 and Word 2003 Binary Documents and templates.
Tried un-installing 2010 and using 2007 with no success.
Any help getting this to work in 2010 would be greatly appreciated.
ASKER
Hi,
Sorry for confusion, but yes I did uncheck all files and still no luck. Any other suggestiosn perhaps?
Sorry for confusion, but yes I did uncheck all files and still no luck. Any other suggestiosn perhaps?
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ASKER
Also used the recover text from any file option when attempting to open word document. This at least allowed us to open the document.
ASKER
Word-Error.png