troubleshooting Question

Exchange 2010 Active Sync Autodiscover not working

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Easycom_Admin asked on
ExchangeMicrosoft IIS Web ServerWindows OS
1 Comment1 Solution1632 ViewsLast Modified:
Hi,

I have setup a hosted exchange 2010 sp1 server. Outlook autodiscover is working fine (also comes up ok in RCA).
However, Exchange ActiveSync autodiscover is not working. When I run the test in RCA (https://www.testexchangeconnectivity.com) I end up with the following error:


Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
Test Steps
ExRCA is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.mycompany.com/Autodiscover/Autodiscover.xml for user info@mycompany.com
ExRCA failed to obtain an Autodiscover XML response.
Additional Details
None of the expected XML elements were found in the XML response

I have found several threads but none with a solution.
Any help is appreciated.
ASKER CERTIFIED SOLUTION
Easycom_Admin

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