troubleshooting Question

Citrix Access Gateway IP change prevents login

Avatar of BigDeer
BigDeer asked on
3 Comments1 Solution574 ViewsLast Modified:
I attempted to swap the access gateway for a customer last night with one that includes their branding. I shutdown the old VM running their current access gateway, logged into the new access gateway and changed the IP of one of the NICs to the IP of the old AG server (set as internal, external and management). The old NIC was left in tact and configured for management access as well. Restarted the server and now I'm unable to login to the front end, admin console, linux console... nothing.

What could have caused this?
Naga Bhanu Kiran Kota
Cloud Architecture Manager

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros