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BigDeer
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Citrix Access Gateway IP change prevents login

I attempted to swap the access gateway for a customer last night with one that includes their branding. I shutdown the old VM running their current access gateway, logged into the new access gateway and changed the IP of one of the NICs to the IP of the old AG server (set as internal, external and management). The old NIC was left in tact and configured for management access as well. Restarted the server and now I'm unable to login to the front end, admin console, linux console... nothing.

What could have caused this?
CitrixVMwareLinux

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BigDeer

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Naga Bhanu Kiran Kota

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BigDeer

ASKER
Turns out the fella I was working with fat fingered the password whilst changing it in the admin console. He proceeded to fat finger a third time to login after it was restarted but we were never able to log back in.
BigDeer

ASKER
Turns out the fella I was working with fat fingered the password whilst changing it in the admin console. He proceeded to fat finger a third time to login after it was restarted but we were never able to log back in.
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