troubleshooting Question

hard drive not recognized by Dell Dimension 3100

Avatar of cedargrove
cedargrove asked on
DesktopsComponentsPCWestern DigitalDell
15 Comments4 Solutions2128 ViewsLast Modified:
I purchased a 1TB Hitachi internal hard drive, HDS721010DLE630, to add as a slave drive in a Dell Dimension 3100 computer.  
The master drive is a 80 GB Western Digital hard drive.  
I installed the Hitachi drive and tried, without any luck, to have it recognized by the computer.
What was done to date:
1.      Started PC, accessed BIOS, and enabled the SATA port (see pics 2846, 2847)
2.      Tried the Disk Management route (see Picture in attached MS Word doc)
3.      Confirmed cable connections by connecting the master drive to the power and data ports intended for the slave drive
Operating system info (see Picture in attached MS Word doc)
XP Home Edition, version 2002, Service Pack 3

Your help is greatly appreciated!
HD-screen.doc
IMG-2846.JPG
IMG-2847.JPG
ASKER CERTIFIED SOLUTION
Darr247

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