troubleshooting Question

hard drive not recognized by Dell Dimension 3100

Avatar of cedargrove
cedargrove asked on
DesktopsComponentsPCWestern DigitalDell
15 Comments4 Solutions2128 ViewsLast Modified:
I purchased a 1TB Hitachi internal hard drive, HDS721010DLE630, to add as a slave drive in a Dell Dimension 3100 computer.  
The master drive is a 80 GB Western Digital hard drive.  
I installed the Hitachi drive and tried, without any luck, to have it recognized by the computer.
What was done to date:
1.      Started PC, accessed BIOS, and enabled the SATA port (see pics 2846, 2847)
2.      Tried the Disk Management route (see Picture in attached MS Word doc)
3.      Confirmed cable connections by connecting the master drive to the power and data ports intended for the slave drive
Operating system info (see Picture in attached MS Word doc)
XP Home Edition, version 2002, Service Pack 3

Your help is greatly appreciated!

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 4 Answers and 15 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 4 Answers and 15 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros