troubleshooting Question

Network Printer prints test page and notepad documents but nothing elese on one PC. Works perfect on rest. Why?

Avatar of PBLack
PBLack asked on
Printers and ScannersWireless NetworkingComponents
7 Comments1 Solution3348 ViewsLast Modified:
I have 6 computers that connect wirelessly to a network printer that is hardwired to my router. I have 1 Win 98, 1 Win XP Pro, 2 Win Vistas, and 3 Win 7 Home Premium.

All have latest updates installed.

5 of the 6 work perfect. The 6th, a Win 7 Home Premium, is giving me grief. I swapped out the hard drive recently and restored the system to pre-hard drive failure. Everything works but the printer.

I can print the test page and notepad documents but no other application will print to it. Like I said I have a wireless connection.

So before posting here I tried the advice in question https://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/Q_27265589.html but it does not work.

I have tried everything that I can think of and nothing is working. The printer is HP Color LaserJet CP2025DN and uses HP Color LaserJet CP2020 Series PCL6 as the driver. It has the latest driver installed. In the past I just selected install a network printer, selected from the list, and it installed. I have no idea why it won't now.

Any ideas?

Thanks

PBLack
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 7 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros