troubleshooting Question

Planned downtime metrix

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Tiras25Flag for United States of America asked on
IT AdministrationConsultingServer Hardware
3 Comments2 Solutions643 ViewsLast Modified:
Not a technical question.  Lately I start doing a lot of upgrades, downtime, outages etc.  I wonder if anyone have any metric for planing/communications.  Say I know which server goes down.  Whats running there, apps, how they will affect the users, external clients, developers, etc.  Who communicate first, etc.
Anyone got any example of that?  Thanks.

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