troubleshooting Question

windows xp issue

Avatar of columbiaG
columbiaGFlag for United States of America asked on
Windows XPMicrosoft Legacy OS
5 Comments1 Solution389 ViewsLast Modified:
A user seems to have downloaded something that appears to be running in the background. I am not allowed to restore to any date (even in safe mode) and the antivirus (SEP12) didn't stop it.

It slows the pc to the point that it will not do anything and the operation in safe mode does not seem to allow any repairs. My only option seems to be a reformat and install again

Suggestions for alternatives ??????

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