troubleshooting Question

Suggestions for hardware monitoring - virtual server

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KitKat7 asked on
VMwareServer HardwareDell
6 Comments1 Solution1406 ViewsLast Modified:
Hardware: Dell PowerEdge 2950 Server
OS: Windows Server 2008
Host OS: VmWare ESXi 4.0

We are currently having hardware problems with one of our servers.  I recently came on board in a small business environment and on this particular server they are running all virtual servers - of which I have very little experience with.  I'm really at a loss on how to run diagnostic tests on a machine that I can't "get into".  You cannot remote desktop into the machine - from what I understand, the only way the current IT staff (one programmer) has been accessing it is by vSphere Client 4.0.  When you enter the server IP in a web browser, it takes you to the VMWare ESXi welcome page!  I installed the vSphere Client 4.0 and I can view the Hardware "Health status" but I can't run any diagnostic tests to confirm that the drive needs replaced:

Storage (Alert)
Drive 1 in enclosure 32 on controller 0 Fw: HS09 - UNCONFIGURED BAD
RAID 5 Logical Volume 0 on controller 0, Drives - DEGRADED

All of the other drives: In Critical Array - Assert

I'm used to running hardware diagnostic tests and monitoring the physical server with a GUI.  This is going to drive me crazy if there is truly no way to view the actual machine!  I suppose there are third party utilities out there, at a cost?  If anyone could elaborate on how they manage the hardware monitoring and diagnostics on their virtual servers, I would appreciate any and all suggestions!  I tried to search through documentation on the VMWare site and became overwhelmed by the sea of information rather quickly.  If there is a VMWare "bible" out there, please point me in that direction! Thanks!

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