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javagairFlag for United States of America

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windows backup and virtuallized servers

I have a virtual windows 2008r2 server.
shared directory for doing wndows backups from system 7 pc.
I can access the drives, and map a network drive to them.

windows backup will see the drives but keeps telling me that it does not understand the user or password; but does understand the same usernames and passwords on a non-virtual server.  they are all 2008r2 servers.

the only differences is that one is virtual and the other is not.  How could windows backup know that?

gary
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Carlo-Giuliani
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I am quite certain that Windows backup does not know the difference between a share on a virtual server and a share on a physical server.  So something else is going on.

Are you trying to backup the content of these shares using Windows backup on another machine, or are you trying to use the share as the location to store backup files?
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I ran the windows backup and restore.  If I choose the virtual server by unc:  \\filew01\wcubackup\garys and use the correct username and password.  Windows backup refuses the connection under the details of the message it says either username or password is not valid.
but if I backup to the hard server with \\windows-file\wcubackup\garys and use the same credentials it works.

both directories on the servers have the same security, shares and the same user.  Everything is exactly the same.

I have a tape backup system that goes to each server and picks up the files I tell it to and it has no problems.  I have secondcopy installed on the xp machines it has no problems with the directories, only windows backup on the windows 7 boxes will not backup up to the directories.

gary
FYI, I run Windows Server backup to shares on a virtual machine all the time.

There must be a difference between the two target OS, shares, or filesystems.
- is the account the same (in other words, is it a domain account?)
  or it it just two accounts with the same name on each target computer.
- have you checked permissions on both the share and the filesystem/folder?

Have you tried a manual mapping (NET USE \\server\share\folder /user:...) for each of the two targets?
I am not backing up a server but windows 7 boxes.  I have no problem mapping a drive to the server (microsoft backup will not let you chose a mapped drive or a local drive to backup to.
all permissions are the same.

gary
It is absolutely certain that something is different between the two target server\share configurations.  And it is not that one of them is virtual.

Try logging onto the Windows 7 box using the backup account (the account you are trying to use for access to the backup share locations) and then map each of the two target server\share locations.
did that

does no good  to map! because windows backup will not see a mapped drive only usb and a network drive.

gary
did that

does no good  to map! because windows backup will not see a mapped drive only usb and a network drive.

gary
Strange thing as long as i use the very first domain controller as the backup destination win 7 backup works.  But if I use any other server as the destination whether it is a hard or virtual the backup rejects the user.  
User can authenticate to any of these servers, map drives to them only the win 7 backup doesn't work.

gary
So, that demonstrates it is nothing to do with virtual vs. physical.  

The reason I said to logon was the backup identity and map was to test, not to solve the issue. Am I correct to guess you are using a specific account for the backup jobs?  Different from the end users' accounts?  
 
Please logon to a Windows 7 workstation using the backup identity and test mapping (or opening) the target backup shares.
solved the problem.

if I do domain/username everything works great.  So maybe someone can point me to why this would be required.

gary
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Carlo-Giuliani
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